Your trust, privacy and health is of paramount importance to DreamShelf.
Subject to availability and receipt of payment, requests will be processed within 1-2 workdays(Mo-Fri) and delivery confirmed by way of email.
The provision of goods and services by DreamShelf is subject to availability.
In cases of unavailability, DreamShelf will refund the client in full within 7 workdays.
Due to the intimate nature of our products, once ordered, we will NOT REFUND or EXCHANGE any products; regardless of whether the package was opened.
DreamShelf shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
Payment may be made via Visa, Master Card or by EFT.
Discreet billing will appear on bank statements.
Credit card transactions will be acquired for DreamShelf by PayU.
PayU is one of SA’s leading online payment providers offering SSL encryption, firewalls and 3D Secure.
Customer details will be stored by DreamShelf separately from card details which are entered by the client on PayU’s secure site.
DreamShelf is a business in the online shopping industry that markets Adult Products.
The merchant outlet country at the time of presenting payment options to the cardholder is South-Africa. Transaction Currency is ZAR (South-African Rand).
DreamShelf takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support.
This website is governed by the laws of South-Africa.
DreamShelf may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Dream Shelf (Pty) Ltd based in South-Africa trading as www.DreamShelf.co.za.
The offering on this website is available to South-African clients only.
Email Support: firstname.lastname@example.org